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Healthcare Support Worker Apprenticeship

The Healthcare Support Worker Apprenticeship, is for anyone working as a Healthcare Support Worker (HCSWs) who work as part of a team providing high quality and compassionate care to individuals. As a HCSW you will carry out routine clinical duties, such as monitoring an individual’s condition, checking on their overall progress, comfort and well-being. You will help prepare individuals for healthcare activities carried out by other members of the team, looking after them before, during and/or after those activities in line with their care plan.

Apprenticeship Components

  • Intermediate Apprenticeship in Healthcare Support
  •  Level 2 Diploma in Healthcare Support – Portfolio of evidence, workbooks and observations in the workplace
  • Level 1 Functional Skills in Maths – Invigilated exams for Mathematics
  • Level 1 Functional Skills in English – Two invigilated exams, discussion and presentation
  • 20% off the job training – Variety of evidence
  • End Point Assessment – A multiple choice exams, observation of practice and an evidence portfolio completed by the apprentice with an interview.

Structure of the Course

All learners will need to meet the 15 standards required by the Care Quality Commission. Learners will need to achieve 50 credits in total, with 29 credits from 11 mandatory units and 21 credits from chosen optional units.

What is Off the Job Training?

While on programme as an Apprentice all learners must spend a minimum of 20% of their apprenticeship conducting ‘off the job training’ towards their qualification. This could include; lectures, role-playing, simulation exercises, online learning, manufacturer training, practical training such as; mentoring, shadowing, industry visits and attendance at shows/conferences/competitions. This could also include time spent writing assignments/assessments.

This does not include; English, Maths, progress reviews, on programme assessment, or training which takes place outside the apprentice’s paid working hours.

What is the End Point Assessment?

The end point assessment consists of three different parts. The first being a multiple choice test, that covers all the knowledge requirements within the apprenticeship standard. There are sixty questions of equal weighting. The second part will be an observation of practice, where the independent assessor will spend a minimum of ninety minutes observing the apprentice during the course of their normal working day. The last part is an evidence portfolio and interview. Apprentices will collect evidence for their portfolio once they have completed their on-programme training and development, usually this will be in the final three months of the apprenticeship. The portfolio will need to include direct observation in the workplace, reflective accounts completed by the apprentice demonstrating their learning and application of knowledge in practice, their values and behaviours. The interview will last a minimum of thirty minutes and its purpose is to enable the apprentice to further showcase their knowledge, skills and behaviours from across the standard.

Entry Requirements

There are no specific entry requirements for the qualifications. However some employers may have their own entry requirements. All learners will be required to carry out Initial Assessments in Maths and English, prior to enrollment on the course. Learners will need to be working a minimum of thirty hours per week to meet the apprenticeship funding guidelines.

Progression Routes

After completion and a period of gaining experience within your job role, you may be able to work towards a Senior Healthcare Worker qualification.

For more information, contact us now…


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